Our digital marketing services are offered on multiple social media, such as promotional campaigns, growth of engagement, managing advertisements, and more. Our service provision and customer satisfaction are our concerns. Take into account our Refund Policy and place an order.
1. Nature of Digital Services
All the purchases we make on Boostfree are usually regarded as final due to the digital and performance nature of our services. It is not possible to undo a service after it has been initiated or delivered. Depending on the platform algorithms, activity of the audience, competition, and other externalities, which are out of our control, the results may be different.
2. Refund Eligibility
Refunds shall only be done under the following circumstances:
Order Not Started: In case you have not received a start on your order or are waiting to receive one, then you are entitled to a full refund provided you do so within 24 hours of purchase.
Service Non-delivery: In case we fail to deliver the service that was purchased because of technical problems within the company, you can possibly get a full or a partial refund.
Duplicate Payment: In case a customer is charged twice because of an order, we will refund the difference amount after a confirmation.
Any kind of refund demands should be made via our official communication avenues.
3. Non-Refundable Situations
Under the following circumstances, the refunds will not be issued:
- The service was already on or has been done.
- The customer gave incorrect details of his or her social media username, link or account.
- Your post was against the conditions or policies of the social media site.
- Findings are influenced by changes of the platform or updates of the algorithm.
- You get a change of mind after you place an order.
- We faced dropped issue due to social media updates while we claimed or not.
- If someone misbehave due to any reason while he is on right or wrong but it is strictly unbearable. We will hold his or her payment with or without order.
- If service is dropped our server not refunding us.
- If service is dropped our server status is pending.
- Boostfree will not compensate for delays or performance problems related to updates of social media platforms, their limitations and circumstances, or which are beyond our control.
4. Partial Refunds
In some instances, in case a part of the service has been rendered a partial refund can be made. The percentage of work completed at the time of request will be used to calculate the degree of refund amount.
5. Order Cancellation
Orders can be canceled only when the service has not commenced yet. Cancellation may not be taken once processing has started.
6. Refund Processing Time
The approved refunds will be made in the same form of payment in 10-40 days of business. The time consumed in processing time can differ according to your bank or payment provider. Boostfree will not be liable in any delay on the part of banks, payment processors and other financial institutions.
7. Contact Information
Please contact us in case of questions or a refund request:
Website: boostfree.pk
Email: boostfree786@gmail.com
Whatsapp: 03254025533
Your buying of our services is an acceptance of this Refund Policy.